Director Complex Claims Severity, Retail

Join us as a Claims Complex Director, Severity to take on key responsibilities within a world-class claims function.

• Provide superior customer service and investigate first party commercial property claims.
• Coverage review and determination on all files.
• Work with experts on construction, accounting, cause and origin etc.
• Negotiate settlement with insureds and attorneys.
• Work with insureds, attorneys, public adjusters, agents and brokers to resolve issues.
• Manage litigation files with proper direction.

• Multiline claims adjuster experience is a plus.
• Significant work experience in claims preferably handling first party claims.
• Experience in General Commercial Property, Business Interruption, Real Estate, Public Entities, Manufacturing, Inland Marine, Boiler & Machinery, Builders Risk, Reinsurance, and Captive Programs is preferred.
• Multinational claim handling is a plus.
• Ability to communicate information clearly and concisely both orally and in writing.
• Strong interpersonal skills, effective time management and organizational skills.
• Proficient computer skills.

• 401k matching
• Health insurance
• Flight privileges

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks.