Senior Business Systems Specialist (Data Analyst) - RMIS (SQL, Jira, MSOffice)

Senior Business Systems Specialist (Data Analyst) - RMIS (SQL, Jira, MSOffice)

• Assist with overall development, support, and maintenance of the e-CARMA database and batch processing.
• Conduct data analysis and comparisons to provide impact assessments to RMIS database and products.
• Troubleshoot and investigate data questions and issues.
• Manage workload via agile methodology and flow.
• Manage workload using Jira tool.
• Production support/troubleshooting: Facilitate troubleshooting and defect resolution.
• Effectively communicates status of enhancements, change requests and defects.
• May manage change, defect and enhancement request process and assignment of approved work.
• Maintains documentation of current state systems.
• Assists in development of training materials and business implementation/transition activities.
• Evaluates requests for projects and enhancements.
• May make recommendations for operational process improvements and/or system enhancements.
• Elicits documents and validates requirements for change requests and enhancements to capabilities, products or systems.
• May act as project manager for enhancements or new functionality.
• Helps identify appropriate subject matter experts and stakeholders to participate in requirements sessions.
• Utilizes business and system knowledge to support business needs.
• Applies knowledge of a particular business capability, product and/or system domain and communicates impact of changes to current state business process, products, data, feeds and systems.
• May provide input into departmental or divisional planning process.
• Provides subject matter expertise and capabilities to Business and IT Projects.
• Simultaneously support multiple projects as assigned.
• Performs other responsibilities as assigned.

• Three years of experience supporting business technology systems preferred.
• Bachelors degree in Business, MIS, or other related field preferred.
• SQL (intermediate level) experience
• Host Mainframe experience (TSO commands, browsing data sets)
• Agile methodology experience
• Jira experience
• Problem solving experience
• Microsoft Office (Excel, Word, Powerpoint, Access)

• Health Insurance
• 401k matching
• Paid Time Off
• Wellness Program
• Volunteer Encouragement

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