DSHS ESA Public Benefits Specialist 1-3

DSHS ESA Public Benefits Specialist 1-3

• Help people applying for public assistance services through face-to-face interactions and over the phone
• Determine eligibility for all public assistance programs by conducting interviews, obtaining information from individuals and third parties
• Process applications received online and process all case actions using the appropriate computer programs

• Four years in a customer service job where the major duties involved public contact or a job providing staff support in financial eligibility determination
• One year of equivalent, out-of-state experience conducting financial eligibility determination for public assistance to include financial, medical and food benefit programs

• Medical, dental, and basic life insurance
• Flexible spending account for health care expenses
• Paid leave
• Retirement and deferred compensation plans
• Paid holidays and personal holiday
• Dependent care assistance
• Auto, boat, home, and renter insurance
• Employee assistance program
• Public Service Loan Forgiveness Program
• Paid sick leave
• Vacation (annual leave)
• Military leave
• Bereavement leave

The State of Washington is committed to providing its employees with a stable work environment with equal opportunity for learning and personal growth