Patient Registration Coordinator

Under supervision of the Practice Manager, the Patient Registration Coordinator is accountable for the patient's first impression of the organization by making patients feel safe, cared for and respected with an emphasis on customer service. They are responsible for the complete patient registration process.

• Under supervision of the Practice Manager, the Patient Registration Coordinator is accountable for the patient's first impression of the organization by making patients feel safe, cared for and respected with an emphasis on customer service.
• They are responsible for the complete patient registration process.
• Participates in departmental performance improvement initiatives.
• Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel.
• Demonstrates through behavior core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork.
• Drives customer service initiatives by creating and owning the patient experience.
• Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously.

• High School Diploma or equivalency
• Previous customer service experience
• Prior pediatric experience (for Kids Urgent Care Centers)
• Cardio Pulmonary Resuscitation (CPR)

• Paid Days Off from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

At AdventHealth Centra Care, you can be part of a team of driven professionals providing compassionate care to our surrounding communities.