Field Service Automation Engineer (Reno, NV)

The Automation Support Professional is the primary automation account contact covering both technical support and customer experience.

• Provides on-going proactive product support for assigned accounts
• Applies standard troubleshooting tools or concepts to identify the real issue and its root cause
• Determines level of urgency of service support requests
• Record accurate and timely documentation of customer complaints and the action taken to resolve the concern

• Associate's Degree or equivalent experience
• 2 years of relevant experience with instrumentation utilized in a laboratory environment
• 2 years of experience interfacing with customers

• 401k matching
• Health insurance
• Freedom 2 Save student debt program
• FreeU education benefit
• Tuition reimbursement

Abbott is a global healthcare leader that helps people live more fully at all stages of life.