Senior Customer Success Manager

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• Customer Relationship Management - 30%
• Customer Success Planning - 30%
• Retention & Expansion - 20%
• Data-Driven insights - 20%

• 8+ years of experience in a healthcare workforce management operational setting within a provider setting.
• Experience with strategic and complex internal and external customer needs.
• Experience establishing yourself as a trusted advisor with stakeholders to guide outcomes.
• Experience using Success Plans to ensure goals are aligned from a business strategy perspective and success metrics are identified.

• Company-paid benefits (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).
• Healthcare benefits (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).
• Paid maternity and paternity leave.
• Company-sponsored 401k plan with company matching.
• PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure.

Kimedics, LLC is one of LocumTenens.com families of companies. Kimedics is building workforce solutions for healthcare staffing to help operations teams and clinicians spend less time on administrative tasks and more time on patient care.