Windows Systems Engineer

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for a Member of Technical Staff to join our Cloud Infrastructure Engineering Organization (CIE CORP Systems Engineering team).

• Provide expert technical support for both hardware and software issues encountered by our users
• Maintain and optimize essential IT operations, including operating systems, security tools, applications, servers, software, and hardware
• Deploy and configure Windows Servers (Virtual & Physical)
• Proactively upgrade systems and processes to enhance functionality and address security concerns
• Monitor system/server performance
• Thoroughly document resolutions for future remediation and knowledge sharing
• Work closely with cross-functional teams to troubleshoot and resolve system issues
• Accurately and promptly complete assigned job functions, projects, and scheduled tasks
• Participate On-Call rotation

• 2+ years of professional experience in a Windows Systems Administrator role
• Familiarity with various operating systems and platforms
• PowerShell knowledge (level 200)
• Ability to work both independently and collaboratively as part of a team
• Resourcefulness and strong problem-solving aptitude
• Excellent communication skills
• Highly motivated and persistent
• Knowledge & Skills: Windows Server, Active Directory, Group Policy Management, Azure Active Directory, Familiarity with Azure Services, Microsoft 365 Suite of Application (Exchange Online, Teams, SharePoint etc.), PowerShell, strong familiarization, VMware, Strong understanding of infrastructure (vCenter, ESXi, vSAN etc.), Windows Patching, Windows Technologies – DNS, DHCP, IIS etc., Microsoft SQL server familiarization, Citrix Infrastructure familiarization, Service-now familiarization (consumer), Jira Service Desk familiarization (consumer), Strong overall network skills, SolarWinds

• Full health and financial benefits
• Commuter support
• Employee assistance programs
• Tuition assistance
• Employee resource groups
• Collaborative workspaces

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.