Administrative Assistant

The Administrative Assistant is responsible for overseeing patient check-in, registration, and checkout. Primary duties may include, but are not limited to: Oversees processes for check-in, verifying charts are pulled for scheduled appointments, demographics/eligibility is updated, and current forms are being utilized. Listens and responds to patient and/or family members concerns. Responds to patient questions and complaints; routes issues to appropriate personnel. Analyzes daily administrative operations and utilization of resources. Ensures proper cash controls are in place and policy and procedures are followed.

• Oversees processes for check-in, verifying charts are pulled for scheduled appointments, demographics/eligibility is updated, and current forms are being utilized.
• Listens and responds to patient and/or family members concerns.
• Responds to patient questions and complaints; routes issues to appropriate personnel.
• Analyzes daily administrative operations and utilization of resources.
• Ensures proper cash controls are in place and policy and procedures are followed.

• HS diploma or equivalent and a minimum of 1 year of lead/supervisory experience in a health care environment; or any combination of education and experience which would provide an equivalent background.

• 401k matching
• Health insurance
• Paid Time Off
• Incentive bonus programs

A proud member of the Elevance Health family of companies, Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies, our infusion centers, and the home setting.