DSHS HCLA Adult Protective Services Investigator

Benefits, salary range, and job description available on the State of Washington website.

• Conduct face-to-face interviews with alleged victims, alleged perpetrators, and other collateral contacts.
• Collect and evaluate relevant information to make decisions related to the investigation, services, and outcomes.
• Document all pertinent activity for each investigation and record electronically using computer software application systems.
• Collaborate with law enforcement, judicial entities, families, facilities, local office staff, other regional offices, and community agencies/partners regarding client needs.
• Identify and refer at-risk and vulnerable adults to appropriate service groups.
• Provide client advocacy, consultation, networking, family support, and crisis intervention.
• Prepare and provide testimony at administrative hearings, court proceedings, and criminal, civil, and administrative proceedings.

• Proven ability to assess complex situations and develop effective, practical solutions.
• Strong time management and organizational skills.
• Proficiency in Microsoft Office, accurate data entry, and effective documentation practices.
• Familiarity with Medicaid terminology, regulations, and policies.
• Flexibility and adaptability in response to changing policies and organizational priorities.
• Strong critical thinking skills with the ability to maintain focus under pressure.
• Ability to work independently and make sound decisions, including in urgent safety-related situations.
• Experience assessing risk and ensuring the safety of vulnerable adults or children is highly desirable.

• Benefits
• Longevity pay
• Paid leave
• Retirement plan
• Health insurance
• Life insurance
• Disability insurance
• Paid holidays
• Sick leave
• Vacation leave

The State of Washington is committed to creating a workplace that is inclusive and respectful of diversity.