Coordinator 2, Product Sales Support & Analysis

Responsible for the facilitation of Business Class customer orders from order submission through installation. Works with moderate supervision/guidance. Is accountable for individual results and impact on team.

• Ensure contracts meet all submission criteria and compliance requirements and approve or reject contracts as appropriate
• Review contract and validate services with customer to ensure accuracy
• Serve as primary interface with identified customer IT/technical personnel/vendor/VAR
• Navigate through multiple systems to build, track and monitor orders
• Interface with various levels of sales, operations, engineering and other functional groups to ensure order flows appropriately
• Meet scorecard productivity/quality metrics
• Work on projects as assigned
• Lead huddles with teams as assigned
• Regular, consistent and punctual attendance
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary

• Customer Experience (CX); Oral Communications; Pre-Sales Support; Written Communication; Communication; Post-Sales Support; Customer Service

• Medical, prescription, vision, and dental insurance for eligible employees
• 401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
• Paid time off including eight observed company holidays and flex time
• Exclusive perks + discounts, including tuition assistance, commuter benefits and more!

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