Practice Manager II

This position has administrative responsibility for designated practices yet collaborates within an integrated healthcare delivery system. Customers include, but are not limited to regional leadership, physicians, providers, practice management, and staff. External customers include patients, and their caretakers, regulatory bodies, vendors, and the community. This position also develops plans to identify and reach short and long-term goals and assure development and compliance with operating and capital budgets and achievements of financial performance. This position is expected to exhibit all AdventHealths Core and Leadership Behaviors along with AdventHealths Leadership Competencies. This position supports 12 providers and supervises the staff associates. The scope of this role includes practice management of an outpatient ambulatory site. Management includes multiple specialties, clinics and providers. The clinic operations will report directly to this role, and this role will have direct supervisory and managerial functions of the clinics practice. This role will report to the Director of Regional Operations. Responsible for administration of business, financial and practice functions of the practice. Assists with the development and maintenance of physician and community relations to further the delivery of AdventHealth healthcare services within the community. Serves as a patient advocate as well as a role model for ethical management behavior and promotes an awareness and understanding of positive ethical and moral principles consistent with the Mission and Values of AdventHealth. This position requires the skills and abilities to build collaborative relationships with physicians and other members of the management team to fulfill his/her accountabilities. In addition, the incumbent serves as the liaison with each service line and joint venture within the clinic. A key role of this position is to build strong relationships with physicians and associates for AdventHealth Physician Group and to achieve high levels of patient and customer satisfaction.

• Manages daily operations and overall performance of the practice to ensure efficiency and effectiveness.
• Hires, trains, supervises, and evaluates office and clinical staff, providing guidance and feedback as needed.
• Develops and implements action plans to improve practice performance in areas such as employee turnover, patient access, and financial outcomes.
• Oversees budgeting and financial analysis, providing input for future budgets and financial needs.

• High School Diploma/G.E.D
• 3 years of experience in a healthcare related field with at least two years management experience.
• Entrepreneurial spirit and have the skills and to lead a small business.
• Have a track record of meeting and exceeding key performance metrics.

• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.