Claims Adjuster

We are looking for a junior claims professional to join AIG’s Financial Lines claims team and handle Excess layer claims across multiple lines including Professional Indemnity, Directors & Officers, Employment Practice Liability and Financial Institutions policies.

• Act with speed, composure, compassion and knowledge to solve problems
• Support the Financial Lines claims team with claims administration and providing our clients with a first-class service
• Learn the end-to-end process of Financial Lines claims handling
• Become converse and comply with the Financial Lines Claims Guidelines
• Build a close relationship with the underwriting team and other internal / external stakeholders
• Liaise and work with AIG claims vendors and service providers
• Handle claims enquires; coverage determination (under supervision), quantum analysis and legal liability assessment, as appropriate within authority limits and providing a consistently strong standard of customer service
• Strive for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes
• Carry out ad-hoc tasks as required

• An individual with a desire to learn more about Financial Lines products and to provide customers with guidance and support
• Someone with an understanding of law and legal principles
• Demonstrate strong communication skills, both written & verbal
• Ability to contribute effectively within a team environment
• Ability to work with claims stakeholders effectively and represent the AIG Financial Lines Claims team
• Time management – ability to manage/prioritise workload and diary management
• Someone who is adaptable, learns fast and can be decisive

• 401k matching
• Health insurance
• Flight privileges

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks.