Case Management Assistant, Part-Time Weekends

The Case Management Assistant (CMA) will provide support and assistance to the MSW Social Workers and Case Managers in the completion of discharge planning responsibilities including, but not limited to, ordering DME, arranging transportation and coordinating with nursing units. The CMA documents in the patients medical record timely and per regulatory requirements. Documentation may include entries regarding reimbursement data as directed. The CMA cross-trains and assists the Intake Planner as needed. The CMA will be flexible in accepting job assignments while displaying good organizational and prioritization skills. This position requires independent decision making and functioning. Provides conscientious commitment to assigned work, work schedule, honesty, teamwork, and assisting others to bring about positive outcomes. Weekend and holiday rotation is scheduled based on the needs of the department and hospital. The Case Management Assistant will work from referrals from Care Coordination staff. The CMA will respond to resource requests for social work or case management assistance from physician offices and other community agencies.

• Attend in-service programs of continuing education as appropriate for job performance.
• Be flexible in accepting job assignments displaying good prioritization skills prioritize and organize time and functions within standards.
• Respond to resource requests for case management assistance from physician offices and other community agencies and/or individuals.
• Incorporates patient, physician, customer needs and concerns into decision-making and organizational action.
• Arrange transportation for patient discharges.
• Order Durable Medical Equipment as indicated.
• Transmit medical record information to nursing homes, rehab facilities, LTAC, home health agencies and hospice organizations for purposes of patient placement and discharge.
• Contact various community agencies to obtain available resource information for use by the case manager and/or social worker.
• Communicate with nursing units on status and timing of patient discharges and facilitate completion of patient discharge information as indicated.
• Meets with the patient and family as needed in order to carry out assigned task.
• Assists in ordering of department supplies and in providing phone coverage as assigned.
• Assist patients with making follow up physician, treatment appointments as assigned.
• Deliver the CMS 2nd Important Message letter and process according to policy.
• Acquire/track face to face forms.
• Perform follow up phone calls to patients as assigned.
• Documents in the patients medical record timely and per regulatory requirements.
• Cross-trains with the Intake Planner to provide assistance and coverage when necessary.
• Attend and participate constructively in department staff meeting.
• Forwards to appropriate staff member, requests for clinical reviews left on department voice mail.
• Participate in department PI activities, including preparation of various reports out of existing programs.
• Assists with data collection and reporting as assigned.
• Works collaboratively with staff to move patient efficiently through hospital continuum of care.
• Assists in tracking and documentation of avoidable days.
• Identifies cases with exceptional discharge delays and collaborates with case manager and Manager/Administrative Director for solution and direction.
• Provides conscientious commitment to assigned work, work schedule, honesty, teamwork, assisting others to bring about positive outcomes.
• Recognizes and manages risks, resolves issues and problems as soon as they arise, reports and documents adverse events and reportable conditions.
• Verbally and behaviorally supports Shawnee Mission Healths mission and values. Develop a helpful attitude and purpose towards customers,
• Demonstrate proficiency in use of the electronic medical record and programs specific to the CMA role.
• Rotate weekend and holiday on-site coverage as assigned.
• Demonstrates and conveys a favorable image of theMedical Center.
• Provide support and assistance to the MSW Social Workers and Case Managers in the completion of discharge planning responsibilities including, but not limited to, ordering DME, arranging transportation and coordinating with nursing units.
• Documents in the patients medical record timely and per regulatory requirements.
• Documentation may include entries regarding reimbursement data as directed.
• Cross-trains and assists the Intake Planner as needed.
• Flexible in accepting job assignments while displaying good organizational and prioritization skills.
• Independent decision making and functioning.
• Provides conscientious commitment to assigned work, work schedule, honesty, teamwork, and assisting others to bring about positive outcomes.
• Weekend and holiday rotation is scheduled based on the needs of the department and hospital.
• Work from referrals from Care Coordination staff.
• Respond to resource requests for social work or case management assistance from physician offices and other community agencies.

• 1 Year of Position-Related Experience

Benefits information not provided in this listing.

AdventHealth Shawnee Mission has been providing faith-based, whole-person care to the Kansas City community since 1962. Our team members, physicians and volunteers extend the healing ministry of Christ each day through dedication to clinical excellence and uncommon compassion. As the largest health care provider in Johnson County, we touch lives throughout our community at our locations in Lenexa, Shawnee Mission and South Overland Park, and through our main campus AdventHealth Shawnee Mission in Merriam, which includes a cancer center, six physician office buildings and an associate child-care center. We’re also proud to have more than 30 specialized physicians serving at 15 primary and urgent care locations. Joining our team means joining an important mission to serve others but can also serve your family well. Our team members enjoy superior health benefits, Magnet Recognition, tuition reimbursement, a generous Paid Days Off plan and support in achieving your personal health goals through our Associate Wellness Department. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier. At AdventHealth Shawnee Mission, formerly Shawnee Mission Medical Center, you're more than just a number on a chart. You're a whole person, who functions best when physically, emotionally, and spiritually fit. Find whole-person care, dedicated teams and staff, and a wide variety of medical services, all at our hospital in Shawnee Mission, Kansas.