Consumer Access Specialist PRN

Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed.

• Ensures patients are appropriately registered for all service lines.
• Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required.
• Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments.
• Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all.
• Provides PBX (switchboard) coverage and support as needed.

• Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experience
• Meets and exceeds productivity standards determined by department leadership
• Meets attendance and punctuality requirements.
• Maintains schedule flexibility to meet department needs.
• Exhibits effective time management skills by monitoring time and attendance to limit use of unauthorized overtime

• Flexible Schedule
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

AdventHealth is a faith-based health care organization that provides individualized, holistic care. We strive to heal and restore the body, mind and spirit. Our story is one of hope as we serve to make communities healthier and happier.