Claims Vendor / Law Firm Panel Director - North America

Claims Vendor / Law Firm Panel Director - North America

• Manage the NAM Law Firm / Vendor Management Team
• Oversee the end-to-end acquisition of panel Claim Law Firms / Vendors
• Oversee spend and performance analysis
• Maintain strategic relationships with key panel Law Firms / Vendors
• Oversee the control of eBilling of litigated Law Firm and non-litigated Vendor bills
• Document and summarize the agreed commercial terms accurately
• Oversee the collection and storage of all required due diligence documentation
• Lead discussions with Claim leadership to develop Claims Law Firm / Vendor strategies
• Demonstrate project management skills and team leadership
• Collaborate with the legal department and other support groups
• Promote use of preferred Claim Law Firms / Claims Vendors
• Communicate marketplace intelligence relative to Claim Law Firm / Vendor capabilities

• Bachelor’s degree in Business or related field
• Minimum 10 years prior experience working with Claims / Law Firms / Vendors
• Leadership roles
• Significant experience and expertise with a track record for the management or oversight of litigated Claims
• Experience in developing and analyzing detailed commercial financial propositions
• Experience working with commercial negotiations and drafting contracts
• Proactive attitude with problem solving skills, strong logic skills and critical thinking
• Data-driven with skillsets for reporting and analyzing data metrics
• Experience building strong, meaningful internal and external relationships
• Exhibits confidence in self and others; inspires and motivates others to perform well
• Excellent team building, and coaching skills
• Proven ability to effectively communicate data metrics and insight to key stakeholders and executives
• Advanced in MS Excel, MS Word, PowerPoint, and MS Outlook

• base salary
• bonus eligibility
• competitive benefits
• Total Rewards Program

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions