Rev Acct & Sttlmnt Consultant

Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth. The Revenue Account Settlement supports the Revenue Accounting and Settlement Team in collaboration with Business and Technology Teams in supporting projects related to passenger, loyalty, ancillary, and getaways revenue. They’ll partner with various stakeholders to evaluate system upgrades and complex enterprise technology projects, including identifying potential upstream and downstream impacts and will be a trusted advisor and resource in effectively communicating facts, insights and recommendations across Teams, Departments, and projects. The Revenue Account Settlement is a skilled communicator and writer ready to drive the future of Southwest’s Finance. Additional Details The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities Consult as a revenue accounting subject matter expert with Business and Technology Team Members on system upgrades and enterprise technology projects impacting passenger, Loyalty and cargo sales and revenue Ensure the integrity of financial systems—including revenue accounting, refunds, and related processes—by conducting periodic testing, validating master data, and confirming that systems function as intended, while providing recommendations for improvements as needed. Analyze sales & revenue accounting, banking & settlement, ticketing, and forms of payment data to report on trends and to create financial estimates based on historical and forecasted customer behavior Apply in-depth knowledge of sales & revenue accounting, banking & settlement, ticketing, and customer payment functional areas to collect necessary information/data to resolve questions and errors Build relationships and connect with others by articulating a shared sense of purpose, listening to others' perspectives, and contributing subject matter expertise across multiple Teams and Departments Ensure the Company’s future growth and development plans are aligned with revenue recognition and industry standards by communicating learnings and findings from revenue accounting and industry meetings Act as a trusted resource, effectively communicating facts, insights, and recommendations across Teams, Departments, and projects; acts as an influencer Condense complex facts and circumstances into an effective communication, using proper communication settings and tools, and factoring in the diverse needs of the audience, including all levels of Leadership Prepare and present analyses and reports; communicates how conclusions were drawn and the impact on upstream and downstream users May perform other job duties as directed by Employee’s Leader Knowledge, Skills and Abilities Knowledge of Company and regulatory ticketing, refund, and banking policies considered when performing analyses, responding to inquiries and when participating on projects Knowledge of economic and accounting principles and practices, internal controls and SOX compliance, industry trends, customer payments and refunds policies, banking, and the analysis and reporting of financial data Knowledge of software systems and tools, including database tools, used in performance of day-to-day functional duties Knowledge of upstream and downstream technology systems, and how they impact the systems and tools used by the Team Skilled in collecting, organizing, visualizing, and assimilating data, including turning raw data into meaningful information using ad hoc reporting tools, data-oriented programming languages and visualization software Skilled in identifying complex trends, anomalies, and process or system defects; collaborating with Team Members and Internal Customers to evaluate root causes and possible cross-functional impacts; and developing and communicating the optimal plan of action that considers cost, efficiency and Customer Service Skilled in use of Microsoft Office products, particularly Excel spreadsheets, Word documents, and PowerPoint presentations Skilled in effectively communicating complex financial, ticketing and systems information to those without a similar background and to all position levels Skilled in effectively communicating information and ideas in a concise and compelling story-line using multiple forms of communication, tailoring tone, style and content to the intended audience Ability to demonstrate executive presence in front of all levels of management and represent the department at cross-functional meetings Education Required: High School Diploma or GED Experience Advanced level experience, seasoned and specialized knowledge in: Accounting, Finance, Business, Management Information Systems Airline ticketing, payment & settlements, refunds, customer funds, fraud risk Financial and business risks and impacts Financial system master data and integrations Preferred: Knowledge of accounting principles, airline industry, SAP, and internal controls Preferred: Experience working with Technology teams, analyzing data and reviewing test data Preferred: Experience in revenue accounting, specifically with an airline program loyalty.

• Consult as a revenue accounting subject matter expert with Business and Technology Team Members on system upgrades and enterprise technology projects impacting passenger, Loyalty and cargo sales and revenue
• Ensure the integrity of financial systems—including revenue accounting, refunds, and related processes—by conducting periodic testing, validating master data, and confirming that systems function as intended, while providing recommendations for improvements as needed
• Analyze sales & revenue accounting, banking & settlement, ticketing, and forms of payment data to report on trends and to create financial estimates based on historical and forecasted customer behavior
• Apply in-depth knowledge of sales & revenue accounting, banking & settlement, ticketing, and customer payment functional areas to collect necessary information/data to resolve questions and errors
• Build relationships and connect with others by articulating a shared sense of purpose, listening to others' perspectives, and contributing subject matter expertise across multiple Teams and Departments
• Ensure the Company's future growth and development plans are aligned with revenue recognition and industry standards by communicating learnings and findings from revenue accounting and industry meetings
• Act as a trusted resource, effectively communicating facts, insights, and recommendations across Teams, Departments, and projects; acts as an influencer
• Condense complex facts and circumstances into an effective communication, using proper communication settings and tools, and factoring in the diverse needs of the audience, including all levels of Leadership
• Prepare and present analyses and reports; communicates how conclusions were drawn and the impact on upstream and downstream users
• May perform other job duties as directed by Employee’s Leader

• Knowledge of Company and regulatory ticketing, refund, and banking policies considered when performing analyses, responding to inquiries and when participating on projects
• Knowledge of economic and accounting principles and practices, internal controls and SOX compliance, industry trends, customer payments and refunds policies, banking, and the analysis and reporting of financial data
• Knowledge of software systems and tools, including database tools, used in performance of day-to-day functional duties
• Knowledge of upstream and downstream technology systems, and how they impact the systems and tools used by the Team
• Skilled in collecting, organizing, visualizing, and assimilating data, including turning raw data into meaningful information using ad hoc reporting tools, data-oriented programming languages and visualization software
• Skilled in identifying complex trends, anomalies, and process or system defects; collaborating with Team Members and Internal Customers to evaluate root causes and possible cross-functional impacts; and developing and communicating the optimal plan of action that considers cost, efficiency and Customer Service
• Skilled in use of Microsoft Office products, particularly Excel spreadsheets, Word documents, and PowerPoint presentations
• Skilled in effectively communicating complex financial, ticketing and systems information to those without a similar background and to all position levels
• Skilled in effectively communicating information and ideas in a concise and compelling story-line using multiple forms of communication, tailoring tone, style and content to the intended audience
• Ability to demonstrate executive presence in front of all levels of management and represent the department at cross-functional meetings

• Competitive market salary from $100,700 per year to $111,900 per year
• 401(k) with Company contributions up to 9.3%
• ProfitSharing contribution
• Competitive health insurance
• Fly for free on any open seat on all Southwest flights
• Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3%