Consumer Lines Claims Adjuster

Effectively manage high volume of claims by prioritizing tasks, utilizing claims systems efficiently, and ensuring timely resolution without compromising accuracy and customer services. Strong organizational and time management skills with the ability to handle large caseloads and tight deadlines. Ability to balance efficiency with attention to detail in high-volume claims environments. Support internal and external audits and provides reports and data as required. Collaborate with regional operations and support departments to address escalations and improve workflows. Strive for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes. Contribute to maintenance of best practice procedures for express, intermediate to high value Complex claims, consistent with global best practice. Demonstrate a high standard of technical claims competence.

• Effectively manage high volume of claims by prioritizing tasks, utilizing claims systems efficiently, and ensuring timely resolution without compromising accuracy and customer services.
• Strong organizational and time management skills with the ability to handle large caseloads and tight deadlines.
• Ability to balance efficiency with attention to detail in high-volume claims environments.
• Support internal and external audits and provides reports and data as required.
• Collaborate with regional operations and support departments to address escalations and improve workflows.
• Strive for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes.
• Contribute to maintenance of best practice procedures for express, intermediate to high value Complex claims, consistent with global best practice.
• Demonstrate a high standard of technical claims competence.

• Bachelor’s degree, preferably related to insurance, business or risk management.
• With ample experience in claims handling, preferably in Accident & Health Claims.
• Strong understanding of insurance policies.
• Good communication skills, both written & verbal.
• Can manage multiple priorities and can work with minimal supervision.
• Proficiency in claims management systems and MS Office applications.
• Ability to contribute effectively within a team environment.
• Ability to work with claims stakeholders to effectively direct claims strategy.

Benefits information not provided in this listing.

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.