Securities and Derivatives Associate Analyst - Hybrid

The successful candidate delivers dedicated service to our internal and external partners, is responsible for the daily processes of the middle office to ensure the Stock Borrow / Loan clients are collateralized in line with Citi’s credit requirements and the daily controls are followed to prevent risk to the firm.

• Act as a 1st level escalation contact for both external clients and internal teams, resolving or escalating issues to senior management appropriately.
• Process daily collateral movements, exposure management, and general client support when required.
• Work closely with the front office on new client relationships ensuring account setup and related strategy are implemented into the team.
• Actively develop relationship with key Clients by hosting client calls to review current processes and identify improvement areas.
• Enhance our client experience by driving process improvements to increase the automation of daily processes.
• Work closely with Prime Finance control team to provide accurate information for internal and external audit requests.

• Knowledge of life-cycle of trade processing for Equity and Fixed Income products including trade capture, P&L, settlement, and reconciliations for the Stock Borrow / Loan product area.
• Customer service experience including providing feedback and complaint handling.
• Experience of applying technical knowledge of concepts and procedures to resolve complex issues.
• Experience of working in a deadline driven environment.
• Work experience within the Financial Services Industry is a benefit.

• Medical, Dental, Vision
• Work/Life Balance
• Generous Paid Time Off
• Matching 401K Retirement Account
• Citi-exclusive discounts
• Tuition Reimbursement

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.