DSHS ESA Support Enforcement Officer 3

The Economic Services Administration, Division of Child Support is seeking a Permanent Child Support Enforcement Officer 3 to join our team of hard working professionals with the Virtual Legal Office (VLO).

• Work with parents and/or their attorneys/advocates to establish Daycare obligations
• Maintain a professional approach at all times, using de-escalation skills as necessary during the course of the interview/meeting process
• Review work and explain child support laws and procedures
• Maintain technical expertise amidst constant changes in laws, policies, and procedures in order to be a resource for the team
• Assist supervisor in developing and implementing training plans and performance management plans
• May work more difficult child support cases that could involve multiple jurisdictional or multi government and/or Tribal child support orders and debt periods
• Provide ongoing technical and interpretive assistance regarding policies and procedures to assigned staff
• Independently establish Administrative Daycare Orders
• Analyze, interpret, and apply State, Federal, Tribal, and International laws pertaining to legal determination of paternity and establishment and enforcement of financial and medical child support
• Independently negotiate debt repayment terms by analyzing asset and financial information
• Serve as a mentor to new staff by providing training and guidance
• Participate in selection and training of new staff

• Knowledge of State statutes and Federal regulations and policies, federal case processing standards, court decisions, Attorney General's opinions
• Departmental regulations relating to dependent children, obligor parents, and other debtors
• Legal rights and remedies in support enforcement, paternity proceedings, and collection of accounts receivable
• Techniques of interviewing, accounting, and collection practices
• Experience with Daycare Orders

• Medical (including vision), dental and basic life insurance
• Staff training and other compensation benefits
• Paid leave
• Vacation (Annual Leave)
• Sick Leave
• Holidays
• Dependent care assistance
• Other insurance coverage for auto, boat, home, and renter insurance

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