Customer Service Representative
ACE American Insurance Company
O Fallon, MO, U.S.
Full-time, Regular
Posted Jan 05, 2026
Regular
Compensation
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About the role
If you are the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with Chubb Personal Lines
Responsibilities
- Phone quoting, issuance of new business, endorsements, and renewal policies of personal lines insurance coverage
- Provide superior customer service and quality technical content via incoming telephone calls
- Assume ownership and timeliness in handling agent requests
- Demonstrate the ability to analyze information to make appropriate decisions and solve problems
- Learn with a high regard for accuracy of basic knowledge of personal lines insurance principals and Chubb products
Requirements
- Strong decision-making velocity in a fast-paced, high-volume phone contact center environment
- Outstanding, effective, and service focused communication skills
- Proficient in computer skills, multi-application navigation, and multi-tasking
Benefits
- Annual merit increase
- Bonus opportunities
- Employee recognition awards
- 401k matching
- Health insurance
- Flight privileges
About the Company
Chubb is a world leader in insurance with operations in 54 countries
Job Details
Salary Range
Salary not disclosed
Location
O Fallon, MO, U.S.
Employment Type
Full-time, Regular
Original Posting
View on company website