CityWalk Food Busser

Be an integral part of the guest dining experience as a CityWalk Busser, where you’ll support operations by setting tables, placing, and replenishing silverware and condiments, and ensuring adherence to sanitation and safety policies.

• Moves with a sense of urgency by cleaning and clearing tables of used glassware, plate ware, silverware etc.
• Prepares and maintains dining room by stocking all necessary supplies throughout shift.
• Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience.
• Maintains walkways, common areas, wait stations and restrooms.
• Keeps a clean and sanitary bussing station.
• Completes all opening, running, and closing duties as assigned.
• Maintains table settings by removing finished courses and replenishing utensils in accordance to specifications as necessary.
• Supports wait staff by assisting them with delivery of food and retrieval of any supplies they may require.
• Moves tables, chairs and floor plans as needed.
• Promote and provide extraordinary guest service for both internal and external guests; answer questions, offer information, and provide assistance in a courteous manner.
• Understand and demonstrate the proper use of safety practices and ensure department standards are maintained and safety policies are upheld.
• Monitor and maintain a safe and secure environment for both team members and guests of all ages, following all company guidelines and protocols.
• Identify, de-escalate, and resolve conflicts or disturbances professionally and effectively to maintain a positive atmosphere.
• Provide a positive and welcoming experience for guests of all ages while maintaining composure during difficult interactions.
• Maintain a high level of trust and integrity to promote a safe, secure, and welcoming environment for customers and colleagues of all ages.
• Perform other duties as assigned

• Must be 18 years older
• Valid California Food Handler required before first day

• Complimentary admission to Universal Studios Hollywood and all Universal Theme parks
• Earn complimentary tickets for your friends and family
• Discounts on food and merchandise
• Special events for employees (preview nights for new attractions/events)
• Building lifelong friendships
• Resume building workshops
• Growth opportunities
• Wellness programs

Universal CityWalk Hollywood