Sr Innovation Product Consultant

Job Summary: This role is responsible for leading the development of the product strategy, design, and implementation of innovation projects that aim to achieve positive and sustainable results. The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.

• Leads the product management of new processes, tools and experiences
• Sets the strategic plan to achieve business and design goals
• Acts as the expert of the design, features and specifications of their products
• Collaborates with business analysts to monitor and analyze performance of assigned products and processes
• Supports executive decision making with evidence-based guidance and consulting
• Communicate timelines, risks, issues, key decisions to multiple stakeholders
• Encourage consensus among multiple parties with conflicting and diverse viewpoints
• Build confidence and sustain trusted relationships with key stakeholders

• Ability to collaborate across multiple stakeholder groups and effectively communicate strategy and plans
• Skilled in and able to guide others in deconstructing complex problems into opportunity areas
• Ability to use multiple types of quantitative and qualitative data to prioritize and value product enhancements
• Ability to use design thinking mindsets and guide others to solve complex problems and advocate for new solutions
• Knowledge of product management practices and ability develop and communicate new product design intent, mandatory features and required specifications
• Ability to manage and align interrelated products in both the physical and digital worlds
• Knowledge of project management practices and ability to hold multiple delivery teams accountable for meeting business objectives
• Skilled in process mapping and data visualization tools
• Ability to use and guide others in an empathetic approach to change management practices when deploying new products or processes
• Ability to effectively listen to, understand, and communicate ideas presented in writing and/or in speaking with all levels of the organization
• Ability to quickly understand assignments and complete them with minimal leadership oversight
• Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

• Fly for free on any open seat on all Southwest flights
• 401(k) with Company contributions up to 9.3%
• ProfitSharing contribution
• Competitive health insurance

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.