Xfinity Retail Service Associate

Responsible for supporting the store team so that a best in class experience for customers can be delivered. Provides great support to customers and the store team while constantly striving for improvement. Maintains accurate inventory, clean stores, tight back of house spaces and ensures excited customers who come back to learn more. Works on straight forward tasks using established procedures.

• Provides strong understanding and enthusiasm for technology, especially company products and services
• Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning
• May greet customers, ensuring that for sales opportunities they are connected to a sales consultant in a timely manner
• Serves as an in-store expert for Xfinity Mobile support
• Provides in-store post-sales support for device data transfers and phone number ports
• Assists Store Leadership in Inventory and Merchandising responsibilities
• Frequently checks and inspects the back of the store for clean, secure, and appropriately placed inventory
• Assists with receiving inventory and properly stocking the back of house to store standards
• Helps the leadership team by conducting the weekly cycle count process and helps look for opportunities to improve the store count process
• Knows current processes and procedures and suggests improvements that enhance the customer and/or store experience
• Readily adjusts and adapts to store management priorities and direction, always demonstrating professionalism and integrity
• Must be able to carry and lift up to 25-pound boxes, stand and move about the store constantly
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary

• High School or Equivalent
• Certifications
• 0-2 Years of Experience

• Paid Time off
• Physical Wellbeing
• Financial Wellbeing
• Emotional Wellbeing
• Life Events + Family Support

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines.