Laboratory Technician Lead, Support Services (Lab Tech 3)

Laboratory Technician Lead, Support Services

• Provide frontline leadership and daily coordination for Support Services staff across media prep, glassware, dish room, stockroom, mailroom, and kit preparation
• Train and support staff, including onboarding, annual competencies, and cross-training
• Monitor workflows, prioritize tasks, and ensure critical lab support functions meet safety, quality, and turnaround expectations
• Prepare microbiological media and reagents using approved protocols and quality controls
• Maintain and update procedures, logs, and documentation tied to safety, quality, and equipment maintenance
• Serve as the go-to lead when the supervisor is unavailable, coordinating staffing, resolving issues, and escalating concerns as needed
• Support quality assurance, data entry, and use of lab systems that track inventory, supplies, and media production
• Step in where needed to keep operations moving, including emergency response or backup coverage for specimen receiving

• Experience in laboratory operations or laboratory support functions within a regulated or SOP driven environment
• Knowledge of general laboratory safety principles, quality control practices, and documentation requirements
• Proficient in using standard office productivity software
• Experience using computerized systems to enter, review, and track operational or laboratory related data
• Skill in reading, interpreting, and following technical instructions, written procedures, and standard operating protocols
• Experience in training, leading, or mentoring others on technical tasks, processes, or equipment
• Ability to maintain accurate records related to work activities, quality checks, training, or equipment usage

• Benefits
• Retirement and Deferred Compensation
• Social Security
• Public Service Loan Forgiveness
• Holidays
• Sick Leave
• Vacation (Annual Leave)
• Dependent care assistance
• Other insurance coverage

The Public Health Laboratories – Where Science Protects Communities