Director, Business Risk Guide- Enterprise Services Risk Office

The Enterprise Services Business Risk Office provides risk management support to several lines of business including: Brand, Enterprise Supplier Management, Enterprise Products & Experience (EPX), Software, External Affairs, eData, Global Workplace Solutions, Emerging Payments, Ventures, and Tech. As the risk team for Enterprise Services Business Risk, we are on the cutting edge of risk management and provide support for new and emerging technologies as well as critical business strategies.

• Build successful relationships with ESM and other team members to understand the impact of technology risk on critical business processes
• Perform risk reviews during various processes such as Risk Control and Self Assessments (RCSAs), Process Level Assessments (PLA), Exceptions, Applications, Targeted Risk Assessments and recommend on risk mitigation activities.
• Influence leaders within ESM, Compliance, Cyber Security, second line risk organizations, and Internal Audit on key technology risks and actions needed
• Conduct periodic risk reviews with the executives and support reporting for risk metrics
• Develop risk analysis, perform deep dive investigations, and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness
• Design and support internal risk and control governance processes
• Identify and implement continual risk program enhancements based on industry standards and best practices in alignment with Capital One’s strategic risk direction
• Support the Enterprise Services (ES) Risk organization by implementing new and innovative ideas

• Bachelor's Degree or military experience
• At least 10 years of experience in Risk Management
• At least 10 years of People Management experience
• At least 10 years of experience in project, risk program, Cloud risk management, or process management
• At least 10 years of experience supporting, partnering, and interacting with internal and external business clients
• At least 10 years of experience consulting with senior executives or strategy building
• At least 4 years of experience working in cross functional teams

• 401k matching
• Health insurance
• Flight privileges
• Long-term incentives (LTI)
• Cash bonus(es)

Capital One has taken a bold journey to build a technology company, while operating in a complex, highly regulated business.