DSHS ESA Public Benefits Specialist 1-3

DSHS ESA Public Benefits Specialist 1-3

• Help people applying for public assistance services through face-to-face interactions and over the phone
• Determine eligibility for all public assistance programs by conducting interviews, obtaining information from individuals and third parties
• Process applications received online and process all case actions using the appropriate computer programs

• Four years in a customer service job where the major duties involved public contact or a job providing staff support in financial eligibility determination
• One year of equivalent, out-of-state experience conducting financial eligibility determination for public assistance to include financial, medical and food benefit programs

• Benefits
• Paid Time Off
• Retirement Plan
• Health Insurance
• Life Insurance
• Disability Insurance

The Department of Social and Health Services (DSHS) is a state agency that provides a range of services to support the health and well-being of Washingtonians