Outbound Call Center Rep (Remote)

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

• Make an average of 50 outbound calls per hour placed by an automatic dialer system
• Follow 20+ approved scripts
• Present a positive, professional, and high energy approach to clients, health plan members, and team members

• 1+ year call center experience OR 2+ years general work experience required
• Previous outbound call center or high volume experience working in a metrics driven environment
• Persuasive with the ability to rebuttal while treating all health plan members with professional courtesy

• Medical, Dental and Vision plans
• Insurance
• 401K, employee stock purchase program and tuition reimbursement
• Employee discount programs

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran — committed to diversity in the workplace.