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Account Management - AI Transformation

Microsoft

Toronto, Ontario, Canada
Full-Time
Posted Sep 25, 2025
3 days / week in-office

Compensation

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About the role

You are the guide to our enterprise customers navigating AI transformation to drive business outcomes. Microsoft’s Enterprise Account Team focuses on partnering with customers to achieve goals. This team is responsible for providing a differentiated Customer experience for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft.

Responsibilities

  • Lead execution of Go to Market (GTM) to achieve customer business outcomes across the entire customer lifecycle.
  • Accelerate customer satisfaction and model executive engagements with business decision makers and C-Level executives.
  • Win against competition by establishing Microsoft as market leader, maximizing Customer spend, achieving targets (billed revenue, consumption, and adoption).
  • Lead partnership across the organization to achieve business value for customers and business results for Microsoft.
  • Cultivate relationships and use Microsoft sales strategies throughout multiple levels of the customer's organization (e.g., executives, business, and technical decision makers) to establish alignment on long-term goals and secure buy-in and execution.
  • Use business cases to develop and present compelling value proposition presentations and specialized business plans for customers that showcase Microsoft's products and solutions, generate business and upsells, and generate new opportunities.

Requirements

  • Master's Degree in Business Administration AND 4+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology).
  • Bachelor's Degree in Business, Technology, or related field AND 6+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology).
  • Master's Degree in Business Administration AND 8+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology).
  • Bachelor's Degree in Business, Technology, or related field AND 12+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology).

Benefits

  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect

About the Company

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Job Details

Salary Range

142,800 - 214,900 CAD/yearly

Location

Toronto, Ontario, Canada

Employment Type

Full-Time

Original Posting

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