Inside Claim Representative, Property

Under close supervision, this position is responsible for investigating and evaluating, primarily low to moderate complexity claims, to determine coverage available to policyholders and claimants.

• Handling 1st party PI and BI Property claims of low to moderate severity and complexity as assigned.
• Making contact with insured within Best Practice guidelines.
• Returning all phone calls and emails within Best Practice guidelines.
• Providing clear explanation of claims process and coverage to all customers.
• Acting as primary contact for customer and as intermediary between customer and other parties.

• University Degree/College Diploma or equivalent business experience preferred.
• Basic knowledge of construction preferred.
• Work experience providing customer service preferred.
• Enrolment in the CIP program is an asset.
• High proficiency with Windows-based programs including spreadsheet and word-processing applications.

• Health Insurance
• Retirement
• Paid Time Off
• Wellness Program
• Volunteer Encouragement

Solid reputation, passionate people and endless opportunities. That’s Travelers.