Corrections Specialist Assistant-Resolutions

No detailed description available.

• Provide clerical support for the Resolution Program
• Facilitate, direct, and implement all aspects of the facility's Resolution Program
• Provide confidential administrative assistance to the Resolution Specialists
• Implementing the program in accordance with DOC RP Manual, and Policy 550.100
• Ensuring OMNI applications are updated in a timely manner and screens are closed out according to timelines
• Providing the incarcerated individual population with relevant documentation, information, and access to the Resolution Program
• Collecting all complaints, in accordance with policy, from the facility Resolution boxes
• Scanning appropriate resolution documentation into OnBase in a timely manner and using the appropriate applications
• Confirming all resolution documentation is accurate and filed for appropriate processing
• Exercise independent decision-making authority and discretion to decide which work methods to use, tasks to perform, and procedures to follow to meet work objectives
• Reviewing documents for compliance
• Ensure timely interviews are conducted
• Track all assigned reviews ensuring administrative responses are timely
• Transcribe written resolution requests at all levels to appropriate form(s)
• Establish, manage, and maintain electronic correspondence with staff and incarcerated individuals
• Provide and prepare documentation for Public Disclosure Requests
• Analyzing resolution data, reviewing trends within the facility in a timely manner
• Assist with training of reviewing staff, as needed
• Record Keeping
• Establish and/or maintain complex and/or manual file systems or data base files
• Access and retrieve files from databases as needed for the resolution process and/or to assist the Resolution Specialists
• Develop and/or maintain specialized tracking systems, as required, to keep Resolution Specialists aware of all timelines and status of resolutions processed through the Resolution Department

• High School Diploma or equivalent
• Four years' experience in a correctional field office or institution, (two years of which must be in a senior clerical position or higher)

• Health insurance
• Paid sick leave
• Paid holidays
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation

The Department of Corrections is seeking a highly motivated and qualified individual to fill one full time non-permanent Corrections Specialist Assistant (CSA) position for Resolutions, at Coyote Ridge Corrections Center.