Transport Officer

Transport Officer | Citi Careers

• Deliver high quality, prompt and courteous Transport Management services in support of Citi employees needs while working in a safe environment.
• Roster Management / Trip review / Tracking / Supervision
• Be well-informed on SLA’s defined with transport vendors, and ensure that all task are carried out within the framework pre-defined.
• Smooth coordination of the transport supervisors & vendor’s operations team and Responsible for timely pickups and drops.
• Communicate & Liaise with the respective Transport Manager on daily basis & processes.
• Ensure the adherence of the SLAs via a monthly report
• Fleet Management: Oversee vehicle allocation, maintenance schedules, and compliance with safety regulations.
• Responsible for fleet induction and compliance checks.
• Conduct periodic fleet compliance checks
• Route Optimization: Plan and implement efficient transport routes to minimize delays and enhance employee convenience.
• Vendor Coordination: Liaise with transport service providers, manage ground operations, and ensure service quality.
• Compliance & Safety: Ensure adherence to local transport laws, safety protocols, and company policies.
• Technology Integration: Utilize GPS tracking, AI-driven monitoring systems, and dashcams (when implemented) for enhanced safety and efficiency.
• Employee Engagement: Address transport-related concerns, maintain communication channels, and ensure a smooth commuting experience.
• Cost Control: Monitor expenses, optimize fuel consumption, and implement cost-saving strategies.
• Reporting & Documentation: Maintain transport logs TMS, analyze performance metrics, and prepare reports for management review, through the system data.
• Ensure that transport helpdesk team at site or vendor site, promptly attend and respond to users calls
• Systematically revert to transport user/ vendor/ stakeholder mails within defined TAT

• Bachelor’s/University degree
• At least of 3 years of experience in transport operations, fleet management, or logistics.
• Strong understanding of transport regulations, safety standards, and compliance requirements in India.
• Proficiency in Transport Management Software, GPS tracking systems, and AI-driven monitoring tools.
• Excellent communication and skills for vendor management and employee coordination.
• Ability to analyze data, optimize routes, and implement efficiency-driven solutions.
• Experience in employee transport services or corporate fleet management.
• Knowledge of sustainability practices, including electric vehicle (EV) integration.
• Strategic mindset with a focus on continuous improvement and operational efficiency.
• Detail-oriented, proactive, and ability to deliver under different scenarios.
• High integrity and with a commitment to confidentiality.

• 401k matching
• Health insurance
• Flight privileges

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