Product Solutions Engineer, Health and Home

The Health and Home team is on a mission to bring unparalleled simplicity, safety, and intelligence to the spaces where life happens most. We work to create integrated experiences that elevate wellness, streamline daily routines, and provide peace of mind in every home. Our work empowers users to manage their health, optimize their environment, and connect with what matters most, all through innovative, reliable, and user-centric solutions.

• Own the end-to-end design, implementation, and validation signals to power self-service options, automated feature rollouts, and personalized support for Health and Home users.
• Serve as the technical subject matter expert to minimize reliance on core engineering, and collaborate with them to brainstorm and propose technical solutions that reduce known contact drivers.
• Build and enhance capabilities in support agent tools like Cases2, implement backend bug fixes, and fast-track API updates for Authorable Workflows (AWFs) to create a seamless help experience.
• Develop and streamline scalable technical processes for onboarding new partners, enabling the expansion of the menu of services and the partner support ecosystem.
• Take technical ownership of the configuration, troubleshooting, and reliability of bug management systems, including Bug Observer setups.

• Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
• 3 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
• 3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
• Experience troubleshooting technical issues for internal/external partners or customers.
• Experience architecting and developing software or infrastructure for scalable, distributed systems.
• Experience using project management software such as Asana, Trello, or Jira.
• Experience in data and information management as it relates to big data trends and issues within businesses, with the ability to use data to drive decisions.
• Ability to learn quickly and work with emerging technologies, methodologies, and solutions in the AI/ML space.
• Ability to manage and deliver large-scale, complex technical projects and coordinating cross-functional project members, with excellent relationship building, collaboration, consultation, and influencing skills.

• 401k matching
• Health insurance
• Equity
• Bonus opportunities

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs.