Patient Service Representative Biltmore Cardiology Arrowhead

A non-exempt medical office position responsible for front office processes in the physician practice

• Greeting patients entering the physician practice.
• Answering office phones, making appointments, confirming appointments and rescheduling when necessary.
• Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
• Assists in checking out patients and assists them with referral processing and scheduling process
• Collects co-pays and posts charges.
• Charge entry and patient balance processing.
• Distributes information to patients regarding office policies, procedures, information about the practice, etc.
• Explain and enroll patients in the patient portal.

• One year customer service experience, preferably in a hospital or physician office setting.

• 401k matching
• Health insurance
• Sign on bonus

Abrazo Health is committed to supporting the vital contributions of its healthcare workers on behalf of our patients.