Experience Partner, Marketing Customer Experience

The Experience Partner, Marketing Customer Experience is an integral part of a team responsible, accountable, and empowered to deliver a seamless, personalized, and exceptional experience by assisting consumers with visit flow processes for a variety of patient care departments.

• Enhance the patient experience by providing comfort rounds, keeping patients informed, and meeting patient's physical and emotional needs up to and through discharge.
• Exemplify our Service Standards of Keep Me Safe, Love Me, make it Easy, and Own it for every person, every time.

• Associate in Healthcare, Business, Hospitality, -OR- related field with 2 years of healthcare experience, hospitality, -OR- related field.
• Proficient in technological device navigation (phone, tablet, etc.).
• Knowledge and understanding of AdventHealth app offerings and ability to assist consumers with app navigation.

• Paid Days Off from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

At AdventHealth, we invite you to start or elevate your career with a new job at AdventHealth Orlando. We constantly seek out Orlando nurses, medical assistants, nurse assistants, patient care and health administration professionals who share our passion for whole-person health care.