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Sr. Customer Solutions Manager, US FED NATSEC

Amazon Web Services, Inc.

Arlington, Virginia, United States of America
Full-time, Regular
Posted Sep 09, 2025
Onsite

About the role

Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public Sector National Security (NatSec) team to help customers realize sustained business value by accelerating their cloud transformation journey

Responsibilities

  • Working with organizations in all stages of their cloud adoption
  • Customer Solutions Managers (CSMs) are advocates guiding customers through the value realization, enablement, and governance of their cloud transformation journey
  • Value Realization: You identify and accelerate the customer’s realization of value throughout the cloud lifecycle
  • Enablement: You help customers achieve organizational cloud readiness, cloud fluency and cloud skills
  • Governance: You establish and mature operating models / structures to drive scale and long-term success
  • Ownership: You establish ownership of specific programs who have already adopted AWS as a cloud service provider
  • Divide and Conquer: In this role you will be expected to operate independently from others on your team
  • Diversification: In addition to your specific area of responsibility, addressing key gaps which could benefit both internally and externally with customers will be key

Requirements

  • 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
  • 3+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience
  • Bachelor's degree in science, technology, engineering, math, business or equivalent
  • Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams
  • Current, active US Government Security Clearance of TS/SCI with Polygraph

Benefits

  • 401k matching
  • Health insurance
  • Flight privileges

About the Company

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform

Job Details

Salary Range

$138,200 - $239,000/yearly

Location

Arlington, Virginia, United States of America

Employment Type

Full-time, Regular

Original Posting

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