Sr. Customer Solutions Manager, US FED NATSEC
Amazon Web Services, Inc.
Arlington, Virginia, United States of America
Full-time, Regular
Posted Sep 09, 2025
Onsite
About the role
Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public Sector National Security (NatSec) team to help customers realize sustained business value by accelerating their cloud transformation journey
Responsibilities
- Working with organizations in all stages of their cloud adoption
- Customer Solutions Managers (CSMs) are advocates guiding customers through the value realization, enablement, and governance of their cloud transformation journey
- Value Realization: You identify and accelerate the customer’s realization of value throughout the cloud lifecycle
- Enablement: You help customers achieve organizational cloud readiness, cloud fluency and cloud skills
- Governance: You establish and mature operating models / structures to drive scale and long-term success
- Ownership: You establish ownership of specific programs who have already adopted AWS as a cloud service provider
- Divide and Conquer: In this role you will be expected to operate independently from others on your team
- Diversification: In addition to your specific area of responsibility, addressing key gaps which could benefit both internally and externally with customers will be key
Requirements
- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
- 3+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience
- Bachelor's degree in science, technology, engineering, math, business or equivalent
- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams
- Current, active US Government Security Clearance of TS/SCI with Polygraph
Benefits
- 401k matching
- Health insurance
- Flight privileges
About the Company
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform
Job Details
Salary Range
$138,200 - $239,000/yearly
Location
Arlington, Virginia, United States of America
Employment Type
Full-time, Regular
Original Posting
View on company website