Data Security Solution Engineer Manager

Engages with and guides customers toward technical decisions to purchase and use Microsoft technology. Leverages sales strategy to address customer digital transformation and align technology to customer business needs.

• Builds competitive knowledge of team by enabling competitive learning and identifying experts to share knowledge.
• Maintains communications with internal partners on highest potential customers to pre-align technical resources to customer and customer cases based on account planning and priorities, with the flexibility to realign to minimize orchestration and enable proactive engagements as needed.
• Works with local marketing and account teams to shape strategic win and customer success plans and tailor to audience for the local markets using knowledge of Microsoft offerings, their context in the competitive landscape, and broader market trends.
• Ensures team is equipped to execute compete strategy, collaborating with cross-functional groups as needed.
• Where applicable, oversees team(s) in the building of consumption plans with moderately complex requirements in coordination with Partner and Industry Solutions Delivery teams after customer sign-off.
• Ensures team members participate in tech communities and drives feedback to improve overall team member experience and effectiveness at subsidiary level.
• Acts as a technical thought leader by sharing best practices and regularly delivering content at Microsoft events.
• Provides insight into how to identify opportunities to increase solutions/portfolio understanding.
• Enables and empowers team to develop technical expertise and provide technical insights to internal teams.
• Acts as a role model by increasing own technical knowledge and serving as a respected technology leader to team.
• Provides insight onto Corporate, business and product groups, sales strategy, and business reviews for impact.
• Supports partner technical capacity by monitoring and analyzing resources through interactions, communicating with managers, and identifying new partnership opportunities to build subsidiary strategy.
• Maximizes area-level capacity and capabilities by coaching team to grow partner network, identifying gaps and promoting Microsoft within the Microsoft ecosystem.
• Raises escalations or alleviates blockers through collaboration with manager-level counterparts in cross-functional groups.
• Proactively identifies and engages with key customer technical decision makers and influencers while engaging sales team.
• Coaches and enables team to identify and proactively engage with key customer technical decision makers and influencers to help unblock technical obstacles.
• Enables and empowers team to influence customer decisions and ensure technical wins by streamlining processes and managing the flow of wins, leveraging deep knowledge of processes.
• Leverages knowledge of resources and owns resolution of technical and non-technical blockers by engaging other teams and conveying impact.
• Anticipates and addresses future potential blockers based on needs.
• Identifies patterns of blockers within area of expertise and drives resolution through local and global escalation.
• Uses knowledge of customer context, and deep technical, domain, and industry knowledge to build credibility with customers.
• Ensures consistency and quality through capturing, sharing, and adherence of standards and best practices in customer engagements by implementing cross-functional initiatives to different channels across a subsidiary to drive consistency in technical approach and ensure customer technical experience across teams.
• Orchestrates team resources and coaches team to maximize impact of customer engagements and drive mid-to long-term strategy through cross-workload capacity planning, prioritization, and utilization of resources.
• Applies advanced sales methodologies and coaches team in guiding customers through digital transformation solutions and using innovation to challenge solutions against changing technology.
• Identifies new technical and business trends and needs, and identifies ideas that can be transformed into solutions that benefit customers/partners, serving as the voice of the customer to Microsoft.
• Ensures input is utilized and solutions for the customer are established at the area level.
• Coaches team and oversees demonstrations of solutions based on multiple products and positions solutions against competitors.
• Promotes adaptation and extension of architecture patterns to accommodate complex customer requirements and drive integration solutions for industry flavor.
• Coaches team to envision new and innovative solutions that use Microsoft technology to meet customer needs.
• Supports team in coordinating with stakeholders to develop solutions for complex sales scenarios.
• Ensures team capability to execute on those solutions.

• Master's Degree in Computer Science, Information Technology, Business or related field AND 4+ years technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience OR 7+ years technical pre-sales or technical consulting experience OR equivalent experience.
• Experience with Compliance regulations in financial services such as FINRA, DORA, EU AI Act and other regulations
• Experience with Financial Services Industry, specifically Insurance, Capital Markets and Consumer Banking

• Industry leading healthcare
• Educational resources
• Discounts on products and services
• Savings and investments
• Maternity and paternity leave
• Generous time away
• Giving programs
• Opportunities to network and connect

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