Patient Service Representative

Provide clerical/office support within a physician clinic, including, but not limited to reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources. Also provide support by facilitating, communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional, and spiritual needs of the patient. Demonstrates personal accountability for relationship-based care, organizational mission, and core values. The value you'll bring to the team: Schedule and confirm patient appointments and revise appointments as needed. Greet patients/caregivers and provide whatever assistance needed in a manner that reflects the high quality of services with the understanding that the provision of quality medical care requires active teamwork and professional conduct. Follow up with patients who have not kept appointments. Thorough and confidential maintenance of patient charts and records including importing and communication of scanned documents. Qualifications The expertise and experiences you'll need to succeed: High School Diploma or GED Previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic knowledge of computer software i.e. Microsoft Word, E-mail, Excel, etc. This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

• Provide clerical/office support within a physician clinic, including, but not limited to reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources.
• Facilitate, communicate, and collaborate with both the healthcare team and the patient/family to identify and meet the physical, emotional, and spiritual needs of the patient.
• Demonstrates personal accountability for relationship-based care, organizational mission, and core values.
• Schedule and confirm patient appointments and revise appointments as needed.
• Greet patients/caregivers and provide whatever assistance needed in a manner that reflects the high quality of services with the understanding that the provision of quality medical care requires active teamwork and professional conduct.
• Follow up with patients who have not kept appointments.
• Thorough and confidential maintenance of patient charts and records including importing and communication of scanned documents.

• Basic office and computer skills
• Filing
• Telephone answering
• Reception
• Basic knowledge of computer software i.e. Microsoft Word, E-mail, Excel, etc.

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier. All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Whole Person Wellbeing Resources Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.