Senior Underwriting Support Specialist

The Senior Underwriting Support Specialist assists the underwriters by screening risk offerings and with pre and post-binding processes. The role also performs services including problem-solving or research projects requiring broad insurance and/or procedural knowledge and works under direct supervision.

• Support regional UA Manager in overseeing all daily business activities and act as the first point of call for all UAs in the region
• Review new submissions against prescribed criteria to determine if risk qualifies for LOB risk appetite
• Perform a comparison of renewal submission information against prior year information and documents differences for underwriting
• Renewals - prior to policy expiration, reviews policies for manuscript endorsements and initiates the manuscript endorsement approval process on behalf of underwriting
• Issues policies, endorsements, and cancellations; prepares policy writing instructions and premium billings, and processes individual policy filings
• Completes loss rating and develops initial pricing, basic coverage structuring, quotation, and binder packages on behalf of the underwriter
• Possess an in-depth understanding of coverages and program structures, as well as internal policy coding systems to ensure account completeness
• Designated as the first point of contact for brokers
• Assists the underwriter in the preparation of business, and metric reports; assists in the review of procedures to resolve issues
• Trains and end provides oversight of less experienced support staff
• Participates in projects as required
• Establish effective relationships with internal and external customers
• Performs quality control of all work returned from Shared Services (i.e. – manual rating, policies, endorsements, etc.)
• Performs quality control of premium audit statements prior to underwriting review; documents discrepancies and work with the premium auditor for resolution
• Performs quality control of adjustments prior to underwriting review; documents discrepancies and works with CS adjustment team for resolution
• Attend broker or client meetings as requested by underwriting

• Knowledge of commercial insurance policy forms and regulatory requirements
• Prioritizing – able to navigate and switch between multiple proprietary, vendor, web-based, and standard computer systems
• Microsoft Office – proficiency in Excel, Word, and PowerPoint
• Learning Agility – willingness to learn from experiences and new situations
• Client Servicing – ability to anticipate client (internal and external) needs and act proactively
• Problem Solving – identify problems and solutions matched to the appropriate solutions
• Attention to Detail – demonstrate attention to detail to ensure accurate documentation is maintained
• Leadership Skills – ability to mentor peers in the team

• 401k matching
• Health insurance
• Flight privileges

AIG is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks.