Tariffs Consultant

Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth. The Tariff Consultant is responsible for solving, creating, and maintaining fare rules and restrictions on behalf of the Company. Additionally, this role ensures tariff filings align with the Pricing intent. This role ensures that fare and baggage codes are entered correctly and support fare rule filings in the Airline Tariff Publishing Company (ATPCO) database. The Tariff Consultant is strategic, detail-oriented, and eager to support Enterprise-wide operational and revenue initiatives that drive the future of Southwest.

• Code all fare basis codes, pass fare filings, fare rules, seasonality, and footnotes to support Southwest filed fares
• Create and maintain fare rule filings in ATPCO
• Communicate and interact effectively and professionally with all levels of internal customers
• Develop and run appropriate QC to ensure all fare promotions meet internal and external compliance requirements
• Interface with Sales Team on implementation of corporate discounts and negotiated fares
• Partner with ATPCO, GDS, Commercial teams and other stakeholders to develop support and enhance the functionality of automated pricing and distribution systems
• Execute regulatory filings with foreign bodies governing air service using ATPCO system
• Partner with Customer Relations Group on ownership of Contract of Carriage and rule regulation disclosures to Customers
• Serve as initial point of contact for Internal and fare-related trouble shooting and problem resolution
• Train, coach, and mentor co-hearts business acumen and/or technical skills
• Work with Technology on pricing and revenue management initiatives and testing
• May perform other job duties as directed by Employee’s Leaders

• Knowledge of principles and processes for providing customer and personal services
• Skilled in understanding the implications of new information for both current and future problem-solving and decision-making
• Skilled in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
• Skilled in determining the causes of operating errors and deciding what to do about it
• Reasonable skill with standard Excel/spreadsheets and ability to learn new skills in existing tools and new tools
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Ability to apply general rules to specific problems to produce answers that make sense
• Ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem
• Ability to tell when something is wrong or is likely to go wrong

• Fly for free on any open seat on all Southwest flights
• 401(k) with Company contributions up to 9.3%
• ProfitSharing contribution
• Competitive health insurance

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.