SRE Lead

Our Platforms Team is at the forefront of innovation, creating technology solutions that empower multiple business lines across the organization. We are looking for a senior SRE to be supporting our applications deployed across the globe.

Responsibilities not listed.

• Strong knowledge of Linux/Unix systems and networking.
• Proficiency in programming languages such as Python, Ansible, PowerShell, .Net, Java.
• Experience with cloud platforms (e.g., Azure, AWS).
• Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes).
• Expertise in monitoring and observability tools (e.g., App Dynamics, App Insights, Dynatrace, Grafana, ELK stack).
• Understanding of CI/CD pipelines and automation frameworks.
• Problem-solving skills and ability to perform root cause analysis.
• Excellent communication and collaboration skills.
• Experience with distributed systems and microservices architecture.
• Knowledge of database systems (SQL and NoSQL).
• Familiarity with incident management frameworks (e.g., ITIL, SRE best practices).
• Certifications in cloud technologies or DevOps tools.
• Analytical mindset with a focus on reliability and scalability.
• Passion for automation and reducing manual work.
• Ability to work under pressure and handle critical incidents effectively.
• Commitment to continuous learning and staying updated on industry trends.

• Monitor system performance and proactively address bottlenecks or issues.
• Implement strategies to improve system uptime and reduce downtime.
• Develop and maintain automation tools for deployment, monitoring, and incident response.
• Create scripts and workflows to reduce manual intervention and improve efficiency.
• Respond to system outages and incidents, performing root cause analysis and implementing fixes.
• Develop and maintain runbooks and documentation for incident response.
• Set up and maintain monitoring tools to track system health and performance.
• Define and measure Service Level Indicators (SLIs) and Service Level Objectives (SLOs).
• Work closely with development teams to ensure systems are designed with reliability in mind.
• Collaborate with operations teams to improve deployment processes and system management.
• Analyze system usage and plan for future capacity needs.
• Implement solutions to handle traffic spikes and ensure scalability.
• Identify areas for improvement in system architecture and processes.
• Advocate for best practices in reliability engineering and DevOps.

Our Culture