Financial Crimes and Fraud Risk Director

The Financial Crime and Reputational risk team are responsible for ensuring proactive, effective, and sustainable risk management within the Services business which is one of Citi’s five interconnected businesses lines.

• Understand business-owned products, services, as well as corresponding fraud-related controls, and processes (e.g., customer, relationship, and transactional screening).
• Provide fraud compliance/risk management subject matter expertise to the Services businesses to ensure the design and implementation of a coherent and effective control environment.
• Support design and ongoing adaptations of the fraud control framework to ensure effective and robust risk management across Services.
• Drive execution ensuring compliance with applicable laws, rules, and regulations.
• Ensure adequate mapping of risk and processes and clear control ownership.
• Assess Risk Appetite potential and/or actual breaches, ensure risk exposure is well understood and there is a robust Path to Green to avert/remediate breach within an acceptable time frame.
• Create aggregated risk picture for fraud at Services level.
• Engage with 2nd line of defence fraud risk management, to ensure adequate coordination.
• Escalate significant or unaddressed risk issues and control environment concerns to the Services Financial Crimes RCF and BRCC.
• Support the assessment, design and/or implementation of fraud risk tools across Services’ Products.
• Create & maintain a robust partnership with the business heads, operations, technology and the second line of defence.
• Ensure early engagement on new business initiatives to provide timely support of commercial priorities and full adherence to global and regional risk management policies and procedures.
• Conduct reviews of control processes and procedures to ensure that both controls and processes are in keeping with policy and business expectations.
• Assure that controls have been implemented consistently, with appropriate supporting documentation.
• Serve as an escalation point to ensure adequate and timely response to fraud events.
• Work with other Control and in-business risk teams to ensure a consistent holistic approach to fraud risk management.
• Help identify opportunities for streamlining processes and implement efficiencies that will lead to enhanced client experience while ensuring effective fraud risk management
• Support the timely response to regulatory inquiries

• Significant direct experience as a senior risk professional in a large financial services organization with responsibility for managing fraud risks and related operational processes.
• Established Fraud subject matter expertise with deep understanding of External Fraud, Internal Fraud, & First Party Fraud and ability to work with other financial crime disciplines.
• Proven subject matter expertise in risk management including process and controls engineering.
• Strong working knowledge of operational risk management frameworks in a global organization.
• Experienced in crisis management and turnaround situations.
• Strong professional experience in Financial Services, in Financial Crime and/or Compliance or Business/Product Operations and/or Risk & Controls.
• Excellent interpersonal skills.
• Able to work independently and deliver according to strict timelines and quality standards.
• Excellent oral and written communications skills; must be articulate and persuasive with the judgement and authority to provide insightful commentary to senior stakeholders.
• Able to drive change to business practices by working effectively across a global organization.
• Proven people and team management skills.
• Project management and change capabilities are essential.
• Self-sufficient, capable of prioritizing and multi-tasking in a dynamic, fast paced environment.
• Demonstrated analytical skills with follow-up and problem-solving capability.

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• Discretionary annual performance-related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Discover your future at Citi