Employment Specialist Lead (WSS5)

We have a great opportunity for a collaborative, service-driven Reemployment Services Lead at WorkSource Kitsap. Our ideal candidate is a natural mentor who leads with empathy, communicates with clarity, and thrives in a team environment that values equity, continuous improvement, and customer-centered service.

• Guide, coach, and mentor staff to support high-performance team practices and continuous improvement.
• Interpret and apply state and federal policies; design and deliver onboarding and training.
• Monitor service delivery and conduct internal audits to ensure quality and compliance.
• Track team performance outcomes and present data to identify best practices and areas for improvement.
• Coordinate staff assignments and support strategic planning efforts.
• Participate in hiring processes and contribute to a healthy, inclusive work environment.
• Provide direct customer service including interviews, assessments, and employment planning.
• Support customers in navigating barriers to employment and accessing training and career services.
• Conduct job development, job matching, and follow-up services.
• Maintain accurate records, case notes, and data across multiple systems.
• Facilitate workshops and job preparation activities, including labor market information.
• Build and maintain relationships with businesses, partners, and service providers to promote program offerings and identify employment opportunities.

• One (1) year experience as a WorkSource Specialist 4 or equivalent class within the Employment Security Department, or another state’s Employment Security agency
• A Bachelor's degree AND four (4) years of relevant experience in workforce development, social or human resource services, public relations, or public contact work

• Flexible/Hybrid work schedule
• Paid leave
• Health insurance
• 401k matching
• Flight privileges

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