Service Technician

This job assesses technical issues with solar systems, replacing faulty equipment, working with manufacturers to troubleshoot equipment, ordering standard parts and recording and uploading findings on service software.

• Assessing and identifying technical issues with solar equipment, and implementing troubleshooting protocols
• Replacing faulty equipment and commission to system
• Notifying homeowners of on-site arrival and providing information on service findings and advising of the next steps to resolve
• Calling the manufacturer technical support hotline and troubleshooting on-site equipment
• Placing orders for standard parts as needed
• Initiating and referencing claim numbers to troubleshoot and push through warranty approval
• Documenting service activities and maintaining accurate records of maintenance and repairs
• Assisting in processing shipping labels for returned equipment
• Informing managers of work completion and any other necessary updates on system issues
• Stocking company work truck with necessary tools and parts that may be needed on-site

• Must have solar install and electrical expertise

• Medical, prescription, vision, and dental insurance
• 401(k) savings plan with dollar-for-dollar matching
• Paid time off including eight observed company holidays and flex time
• Exclusive perks + discounts, including tuition assistance, commuter benefits and more!

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