Manager, Digital Product Owner

The Global Product team is focused on driving product strategies to evolve and enhance the Guest experience across Universal Destinations & Experiences. As a Manager, Digital Product Owner, the primary function of this role will be to manage new capabilities across the entire product lifecycle, from product strategy, planning, definition, delivery, and implementation.

• Manage new capabilities across the entire product lifecycle
• Partner with the UXUI team to establish experience interactions and designs
• Drive detailed product Feature definition
• Facilitate product backlog grooming with the Delivery scrum team
• Participate in scrum team Agile ceremonies
• Perform product validation throughout the development cycle
• Establish the product roadmap and coordinate with key partners
• Proactively evaluate Guest experience strengths and pain points
• Develop and frame up product recommendations with associated cost, value and experience analysis

• 7+ years in Product Management, Digital Marketing, E-Commerce, Digital Experience Design, Industrial Engineering, Technology, or related fields
• Managing the digital experience for a consumer website and/or mobile app
• Experience with large scale transformation initiatives
• Demonstrated ability to define and execute strategic initiatives
• Working in an agile technology delivery program
• Defining a customer journey and digital product roadmap
• Product backlog management, including Feature definition, requirements, prioritization, and sprint planning
• Close partnership with a Technology Delivery team
• Stakeholder engagement and relationship building
• Executive communication, with the ability to influence decision-making

• 401k matching
• Health insurance
• Flight privileges

Universal Orlando Resort is a leading theme park and resort destination in the United States, with two theme parks, Universal Studios Florida and Universal’s Islands of Adventure, and a shopping and entertainment district called Universal CityWalk.