Associate Epic Revenue Cycle Analyst

Remains current on industry trends and vendor/application/system updates, ensuring that all software modifications/upgrades are working according to Epic specifications. Follows departmental standards for software configuration control, quality assurance, and version releases; provides documentation on system upgrades and new releases of Epic applications; provides training if required. Troubleshoots issues or system deficiencies and initiates escalation procedures as required; provides recommendations for resolution of the problems found. Participates in multiple cross-functional projects; understands project planning and coordination methodologies using project management skills, tools, and lean methodologies.

• Remains current on industry trends and vendor/application/system updates, ensuring that all software modifications/upgrades are working according to Epic specifications.
• Follows departmental standards for software configuration control, quality assurance, and version releases; provides documentation on system upgrades and new releases of Epic applications; provides training if required.
• Troubleshoots issues or system deficiencies and initiates escalation procedures as required; provides recommendations for resolution of the problems found.
• Participates in multiple cross-functional projects; understands project planning and coordination methodologies using project management skills, tools, and lean methodologies.
• Actively participates in projects, team, departmental, and other meetings as required, reports status updates, accomplishments, tasks, and any barriers to the manager.
• Participates in the on-call responsibilities in support of a 24/7 production systems environment: acts as the primary support contact for the application's end-users.
• Collaborates with various departments to streamline documentation workflows and supports the implementation of best practices in clinical documentation.
• Develops and maintains a robust knowledge of the product initiatives and categories supported, ensuring data integrity and effective communication of findings.
• Designs and develops test scripts and materials for end-to-end workflow testing; performs unit, system, and integration testing per standards, including negative and regression testing; documents outcomes.
• Develops and maintains system process documentation and outlines process steps using appropriate tools; identifies and implements requested changes to the system.
• Demonstrates basic functional knowledge of Epic, applicable third-party solutions, and the Microsoft suite of products.
• Designs, builds, and configures within assigned Epic system modules and any supporting third-party applications.

• Associate degree in a field of study such as business, Information Systems, or healthcare related field.
• Epic Certification or ability to complete certification within 3 months of completing classes
• Basic Microsoft suite of products
• Demonstrated creative problem-solving approach and strong analytical skills
• Must have strong written and verbal communication skills
• Work with general guidance
• Rapid learner
• Ability to manage multiple tasks within deadline constraints
• Basic knowledge of HL7 and API concepts and operating within an integrated healthcare applications environment
• Knowledge of clinical/business/technical workflow
• Experience communicating complex technical concepts to a non-technical audience
• Yearly participation in ongoing education either formal or through conferences, active professional organization participation, or journal presentations

• Benefits from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit.