ESIS ProClaim Manager

This position is focused on both the technical claim handling of 1st and 3rd party property, General Liability, Professional Liability and the supervision of a team of claim examiners.

• Reviews notices of claim, determines extent and validity of coverage, and screens for qualification for flow process.
• Determines measures to be taken in absence of coverage or questionable cases.
• Assigns work to subordinate Claim Examiners.
• Determines and delegates settlement authority to Claims Examiners, in conjunction with Claims Vice President.
• Supervises investigations and oversees settlement or disposition of claims by assuring prompt contact of insureds and claimants, timely investigation, and equitable settlement.
• Establishes loss reserves to reflect probable Company obligation; and reviews and modifies reserves as necessary.
• Provides direction and counsel by identifying areas of improvement needed.
• Participates in human resources processes affecting subordinates in assigned unit, conducts Performance Evaluations, implements training and development.
• Participates in salary administration process. Responsible for recruitment and staffing of unit, in partnership with assigned Recruiter, as vacancies occur.
• Personally manage certain complex claims and reviews claim and policy information to provide background for investigation and may determine the extent of the policy’s obligation to the insured depending on the line of business.
• Reviews progress and status of claims with your team and discusses problems and suggested remedial actions.
• Obtains releases, proofs of loss or compensation agreements and issues company drafts in payments for claims.
• Informs claimants, insureds/customers or plaintiff attorney of denial of claim when applicable.

• 10 or more years of experience as a claims professional with prior claims supervision experience with a high degree of specialized and technical competence in the handling of high exposure claims with emphasis on hands-on file and litigation management.
• J.D. or CPCU designation preferred

• Comprehensive benefits package
• 401k matching
• Health insurance
• Discretionary annual incentive program
• Flight privileges

ESIS, a Chubb company, provides claim and risk management services to a wide variety of commercial clients.