Office Operations Assistant ENT

Responsible for providing clerical office support. This position answers incoming calls, routes calls to appropriate locations, and greets and directs visitors. This role handles mail distribution, orders supplies, and manages office or departmental scheduling. Additionally, this role ensures efficient and organized office operations.

• Greets visitors and answers the telephone in a professional manner, screens calls, takes messages, and directs calls appropriately.
• Checks patients in/out, confirms insurance, demographics
• Retrieves, sorts, and distributes the department mail.
• Orders and maintains supplies for the department within budget guidelines, interacting with department staff to meet needs.
• Maintains calendar and schedules appointments for the department.
• Maintains organized files and office equipment.
• Assists with various administrative tasks as needed.
• Ensures the accuracy and confidentiality of all departmental records and communications.

• High School Grad or Equiv Required
• One or more years of Work Experience Preferred
• Medical office experience preferred
• Proficient in Microsoft Office, including Outlook, Excel, PowerPoint and Word
• Effective time management and organizational skills
• Ability to display professional interactions with all levels of internal and external customers
• Must be able to read, write and speak conversational English language
• Excellent communication skills
• Effectively able to problem solve in complex situations
• Ability to adapt to new situations and responsibilities

• Medical, Dental, Vision Insurance
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

AdventHealth is a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit.