Senior Product Manager

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. athenahealth is a progressive & innovative U.S. health-tech leader, delivering cloud-based solutions that improve clinical and financial performance across the care continuum.

• Coordinate and contribute to the definition of assigned product area
• Partner with Product Management leaders to drive portfolio and product strategy
• Act as accountable party for the portfolio and product strategy of assigned product area
• Provide input to portfolio planning process for assigned product area
• Collaborate with others to develop expertise in market and competition for your services
• Define and drive accuracy, completeness, and reliability standards for patient identity data
• Develop robust interoperability strategies to ensure connectivity and seamless data exchange
• Collaborate with engineering and data science teams to enhance probabilistic and deterministic matching algorithms
• Work closely with compliance, privacy, and security teams to ensure all solutions meet HIPAA and other relevant standards
• Conduct user research across diverse stakeholders to understand workflows, data challenges, and opportunities for automation
• Define KPIs and monitor performance, including match accuracy, duplicate reduction, false positives/negatives, merge/unmerge rates, and downstream impact on clinical data completeness
• Partner with interoperability teams to define data ingestion, normalization, verification, and record-linking workflows
• Evangelize patient identity best practices both internally and externally to ensure adoption, proper usage, and continuous improvement
• Scale the solution and quality processes to every team and workflow across the organization

• Bachelor’s Degree required; Degree in Business, Product or Computer Science preferred
• Minimum 10+ years of product management experience in healthcare technology, health information exchange, EHR systems, or interoperability platforms
• Deep understanding of patient matching, MPI/EMPI systems, identity resolution, data quality, and data governance
• Experience working with HL7, FHIR, C-CDA, IHE profiles, RLS, USCDI, TEFCA, and interoperability frameworks

• Health and financial benefits
• Commuter support
• Employee assistance programs
• Tuition assistance
• Employee resource groups
• Collaborative workspaces

athenahealth is a progressive & innovative U.S. health-tech leader, delivering cloud-based solutions that improve clinical and financial performance across the care continuum.