Development Engineer 4

Responsible for planning and designing new software and web applications. Analyzes, tests and assists with the integration of new applications. Oversees the documentation of all development activity. Trains non-technical personnel. Assists with tracking performance metrics. Integrates knowledge of business and functional priorities.

• Support day-to-day operations, including network, infrastructure and application troubleshooting and ticket resolution
• Automate provisioning, configuration, and scaling of server infrastructure using scripting and modern tools
• Develop and maintain technical resources including runbooks, support playbooks, and diagnostic tools
• Lead the effort of setting up, configuring, and maintaining observability tools
• Collect and analyze performance metrics to ensure optimal service delivery
• Lead network, infrastructure and application troubleshooting, root cause analysis (RCA), and incident response efforts
• Own high-impact technical escalations and ensure resolution of issues across platform
• Develop and maintain tools or scripts designed to automate routine system operations
• Support CI/CD pipeline maintenance and deployment workflows
• Work closely with engineering, product, and infrastructure teams to communicate customer needs, report bugs, and suggest improvements
• Ensure operational readiness for application deployment by performing testing, developing dashboards and alarms, and writing support playbooks
• Identify, propose and execute process improvements

• Strong experience in Golang, C, C++
• Strong leadership, communication, and interpersonal skills
• Experience in managing multiple projects and priorities effectively
• Experience in process improvements
• Experience in mentoring more junior engineers
• 6+ years combined service reliability/operational experience and software development and engineering experience for large scale, high performance distributed systems
• Strong working knowledge of networking concepts and application protocols
• Strong knowledge managing and debugging Unix/Linux systems
• Expert in creating and maintaining automation written in scripting languages
• Experience in configuration management tools
• Experience in creating dashboard
• Customer-focused delivery under agile methodology

• Paid Time off
• Physical Wellbeing
• Financial Wellbeing
• Emotional Wellbeing
• Life Events + Family Support

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