
Remote Inbound Sales Representative (Voice)
Comcast Corporation
About the role
Responsible for promoting and selling Company products and services that are both current and emerging. Uses a consultative sales approach to ensure our customers receive the best value. Must be customer-focused individuals, able to communicate effectively and display a professional and positive demeanor. Works on straight forward tasks using established procedures.
Responsibilities
- Drive Sales & Customer Engagement: Consistently meet or exceed sales targets by engaging new and existing customers using consultative techniques to understand needs, overcome objections, and recommend tailored solutions.
- Customer Support & Relationship Building: Provide exceptional service by addressing inquiries, transitioning support calls into sales opportunities, and creating positive, lasting customer relationships.
- Product & Process Knowledge: Educate customers on products and services using available tools, while adhering to established sales processes to ensure consistency and quality.
- Professionalism & Integrity: Maintain a respectful, friendly, and professional demeanor, making sound decisions that align customer satisfaction with company goals.
- Communication & Soft Skills: Demonstrate strong listening, verbal, and written communication skills, along with effective problem-solving and interpersonal abilities.
- Adaptability & Growth Mindset: Thrive in a fast-paced, competitive environment, showing a proactive attitude toward continuous learning and improvement.
- Collaboration & Teamwork: Work effectively with peers and cross-functional teams to deliver a seamless customer experience.
- Technical Proficiency: Navigate multiple systems efficiently and input data accurately while using standard office tools (keyboard, mouse, headset, etc.).
- Reliability & Flexibility: Maintain dependable attendance and be available to work nights, weekends, and overtime as needed, with a willingness to take on additional responsibilities
Requirements
- Customer-Focused; Workplace Organization; Persuasion; Technical Knowledge; Critical Thinking Problem Solving; Communication; Resilience; Professional Integrity
Benefits
- Medical, prescription, vision, and dental insurance for eligible employees.
- 401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay.
- Paid time off including eight observed company holidays and flex time.
- Exclusive perks + discounts, including tuition assistance, commuter benefits and more!
About the Company
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines.
Job Details
Salary Range
$14,250 - $21,700/yearly
Location
Remote, US, United States of America
Employment Type
Full-time
Original Posting
View on company website